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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at


If you would like to order your repeat prescriptions online or make appointments online please contact the surgery and ask to be signed up to EMIS access. The receptionist should be able to provide you with a full instruction letter and PIN on seeing proof of your identity (photo ID please). Please note that online prescriptions are only available for patients over the age of 16. We apologise if this causes any inconvenience but Patient Access integrates with patient data and we must protect patient confidentiality. This is also why we must be strict in requiring photographic ID.Learn More....

Electronic Prescribing is now fully functional and makes collecting prescriptions easier and more convenient for you. The service gives you the option to ‘nominate’ the place you choose to get your medication or appliance from so that they can receive your prescriptions electronically. This could save you a trip to the practice just to collect a prescription and is especially helpful if you have regular prescriptions. Ask a member of staff for more information or visit

  Statement of intent

The Practice is in the process of introducing patient online access to their coded medical record. This is being managed in a controlled and staggered manner. Please see the attached statement of intent.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details

Have Your Say

Welcome to Heathcote Medical Centre

Now on twitter @HeathcoteMed



We will be sending texts to invite patients but if you are over 65 or normally have a flu vaccination please book


There have been confirmed cases of measles within Surrey and we therefore encourage our patients to ensure their vaccinations are up to date. If you are not immunised or uncertain, please contact us. Children, young adults and women of child bearing age are particularly at risk. Please see the leaflet for information on affected groups and the vaccination. Measles leaflet


Patients who would like to become more involved in the Patient Group can follow the links on the website to Patient Group or should ask to speak to the Practice Manager. The group would gladly welcome suggestions for areas in which they can help support patients and would especially welcome new members to inform discussion and action. Please do have a say in your healthcare. It is vital that the practice works hand in hand with its patients.



We are now offering health checks to patients aged between 40 and 74 who are not already being monitored with a serious condition. The check is to assess your risk of developing diabetes, heart disease, kidney disease, stroke and dementia. If there are any warning signs, then together we can do something about it.

The check should take about 20-30 minutes and is based on straightforward questions and measurements such as age, gender, family history, height, weight and blood pressure. There will also be a simple blood test to measure your cholesterol level.

Following the check, you will receive free personalised advice about what you can do to stay healthy. For more information please see the website:

If you wish to make an appointment with one of our health care assistants please see reception or call the surgery at your convenience.


Only available for non Heathcote registered patients Do you have any warts, skin tags or moles that you would prefer to be without? If so then click on the LINK for more information on how these could easily be removed.

Smoking Cessation Service

We are working with Quit 51 (formerly Surrey Stop Smoking Service) to offer patients smoking cessation advice and support. Clinics are on Tuesday afternoons from January 2018 with appointments until 7pm so if you are committed to stop smoking please do make an appointment.




Ieso Digital Health is providing services on behalf of the NHS in Surrey Heath, Surrey Downs, North West Surrey, Guildford & Waverley and East Surrey. 

Cognitive Behavioural Therapy (CBT) is provided in real-time over the internet using written (typed) conversations. You meet with an accredited therapist in a secure online therapy room, at a scheduled time and location that is convenient to you.

Appointments are either 30 or 60 minutes long and you can attend them from anywhere you can connect to the internet, whether on the move, or from the comfort of your own home. All that is required is a PC, tablet or smartphone.

Appointments can be scheduled for any time of day, including evenings and weekends. We are informed there is no waiting list; once they receive your referral, you can access the service within a few days.

There is no charge for patients. You must be registered with a GP in Surrey and be aged 18 or over.

Please access further information here.

If you would prefer face to face therapy, you can self refer to Dorking Health Care on 01306 735473 or go to  and complete a form.



Please see the latest newsletter. January 2018



(Site updated 06/01/2018)

Contact Details

Heathcote Medical Centre

Contact Telephone

01737 360202
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